Shipping Policy

Service Overview

At Home Spa & Co, we are committed to providing fast, reliable, and secure shipping for all wellness and spa products across the United States. This policy outlines our shipping procedures and expectations to ensure a seamless delivery experience.

Delivery Destinations

Our shipping services are available exclusively within the:

  • United States of America (USA)

Shipping Timeframes & Costs

Location Expected Delivery Shipping Fee
USA 1-10 working days Complimentary

Shipping Methods

We work with leading shipping providers to ensure safe and timely delivery:

  • Carriers: FedEx, DHL

Quality Delivery Promise

We ensure that every order is carefully packaged and shipped using trusted carriers. Our goal is to ensure that your items arrive in perfect condition and within the estimated timeframe. If any issues arise, our support team is available at support@homespaco.com to assist you.

Delivery Considerations

  • Potential Delays: While we aim for on-time delivery, external factors such as weather conditions or shipping carrier delays may affect delivery times. We will inform you of any significant delays.
  • Address Accuracy: Please double-check your shipping details at checkout. Once an order is processed, modifications cannot be made.
  • Proof of Issue: If there are any shipping concerns, supporting documentation (such as photos) may be required to help resolve the matter.

Shipment Monitoring

After your order has been shipped, you will receive a confirmation email with tracking details, allowing you to monitor your package in real-time through the carrier’s tracking portal.

Problem Resolution

If your package arrives damaged, is lost, or is not delivered:

  1. Contact our support team at support@homespaco.com or +1 (888) 619-9608.
  2. Provide your order number along with any relevant supporting evidence (such as photos or tracking details).
  3. We will work swiftly to arrange a replacement or refund as necessary.

Payment and Order Confirmation

  • Payments are processed at the time of order placement.
  • A confirmation email with your order number and receipt will be sent immediately.
  • If you do not receive this email, please check your spam folder or contact us at support@homespaco.com.

Order Modifications

For details on cancellations or modifications, please refer to our Return Policy.

    Contact Us

    • Company Name: Home Spa LLC
    • Website Name: Home Spa & Co.
    • Address: Montana, USA
    • Email: support@homespaco.com
    • Phone: +1(888)-619-9608
    • Business Hour: 9:00 AM - 6:00 PM (EST)
    • Response Time: With in 1 Day